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Privacy Policy

Last Updated: 2026-09-27

By using this Website, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

Whittier Plumbing & Sewer operates as an online lead generation and referral platform that connects individuals seeking plumbing services, including sewer line repair, drain cleaning, water heater service, and related plumbing services, with independent third-party service providers.

We do not perform plumbing services ourselves.

2. Information We Collect

Depending on how you interact with our Website, we may collect the following information:

Information You Provide

  • Name
  • Phone number
  • Email address
  • The type of plumbing problem or service
  • ZIP code or community
  • Description of your service request
  • Any other information you choose to provide

Information Collected Automatically

When you visit our Website, we may automatically collect information such as:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages viewed
  • Referring website
  • Date and time of your visit
  • Clickstream data

Cookies and Similar Technologies

This Website does not use analytics, advertising or tracking cookies, pixels, web beacons, or similar tracking technologies.

3. How We Use Your Information

We may use your information to:

  • Respond to your inquiries.
  • Connect you with independent service providers.
  • Process and manage service requests.
  • Improve our Website and services.
  • Analyze Website performance and user behavior.
  • Prevent fraud and misuse.
  • Comply with legal obligations.
  • Communicate with you regarding your request or our services.

4. Sharing Your Information

We may share your information with:

Independent Service Providers

If you request services, your information may be shared with one or more independent plumbing contractors or plumbing companies so they can contact you regarding your request.

Service Providers

We may use trusted third-party companies that assist us with:

  • Website hosting
  • Marketing
  • Call tracking
  • Customer support
  • Email services
  • Website security

These providers receive information only as necessary to perform services on our behalf.

Legal Requirements

We may disclose information if required by law, legal process, court order, or to protect our legal rights, users, or property.

Business Transfers

If our business or Website is sold, merged, or reorganized, user information may be transferred as part of that transaction.

5. Call Tracking and Communications

If you call a phone number displayed on our Website or request a callback, your call may be routed to an independent service provider.

Where permitted by applicable law, telephone calls may be monitored or recorded for quality assurance, training, fraud prevention, or operational purposes.

6. Analytics and Advertising

This Website does not use third-party analytics or advertising tools.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide our services;
  • Maintain business records;
  • Resolve disputes;
  • Enforce agreements; or
  • Comply with applicable legal obligations.

8. Data Security

We implement reasonable administrative, technical, and organizational measures designed to help protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

This Website is intended for individuals who are at least 18 years of age.

We do not knowingly collect personal information from children under the age of 13.

If we become aware that such information has been collected, we will take reasonable steps to delete it.

10. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to your personal information;
  • Request correction of inaccurate information;
  • Request deletion of personal information, subject to legal exceptions;
  • Request information regarding how your data is used or disclosed.

To exercise these rights, please contact us using the information below.

11. California Privacy Rights

Residents of California may have additional privacy rights under applicable California privacy laws.

Where required by law, eligible California residents may request access to, correction of, or deletion of certain personal information and may have additional rights regarding the use and disclosure of their personal information.

Requests may be submitted using the contact information provided below.

12. Third-Party Websites

This Website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or policies of third-party websites or service providers.

We encourage you to review their privacy policies before providing personal information.

13. International Operations

Although this Website primarily serves customers located in the United States, it may be operated or supported from locations outside the United States.

By using this Website and providing your information, you understand that your information may be processed, stored, or transferred in countries where we or our service providers operate, subject to applicable legal requirements and reasonable safeguards.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated "Last Updated" date.

Your continued use of the Website after changes become effective constitutes acceptance of the revised Privacy Policy.

15. Contact Us

If you have questions about this Privacy Policy or wish to exercise any applicable privacy rights, please contact us: